Did you know that most Americans aren’t satisfied with their healthcare? From high premiums to long wait times and suboptimal results, there is a lot to be desired.
If you’re a healthcare provider, you are probably wondering how you can improve patient satisfaction for the people you care for. One of the best practices to implement is patient-centricity.
So, what exactly is patient-centricity and what are its benefits? Read on to learn more.
What is Patient-Centricity?
The patient-centric approach is self-explanatory: It is when the care provided is centered around the patient. It may seem like a simple concept, but it can be difficult to put into practice.
With patient-centricity, the healthcare providers work directly with the patient and their family to provide the best outcome for all parties involved. The number one priority, however, is the patient and their needs.
Although patient-centered care emerged in the mid-twentieth century, it hasn’t been a priority in healthcare until relatively recently.
Better Healthcare Outcomes
One of the biggest benefits of patient-centricity is that it leads to better healthcare outcomes overall. The key is getting the patient directly involved in their healthcare decisions, or relying on their family if the patient is unable to make those decisions.
Patients value respect, so in turn, they can improve outcomes when the care is centered around them. When a patient is happier and more content with their care choices, their body can respond better to treatment.
Happier Patients
Happiness is a huge factor in medical care. If a patient is happy and positive, it can do wonders for everyone involved in their care plan.
In addition, happier patients are also more loyal when it comes to choosing healthcare providers. Rather than seeking a new doctor or medical team, they will stay with your facility. You will continue to earn more revenue and not have to waste money recruiting new patients.
They can also have a huge impact on your peer review process. Read this article on improving medical peer review to learn about other ways you can elevate the process and bring your quality of care to the next level.
Human Connections
When you go to a hospital as a patient, it can seem daunting and unapproachable. The cold, sterile environment may not seem like it prioritizes patient safety, and might even cause anxiety.
Human connections with patient-centricity are vital to ensure that your patients feel at home. If they are going to stay for a long time, it makes sense to make them as comfortable as possible.
Encourage your coworkers to make an effort to form connections with the patient and their family. The patient may be more cooperative if they feel like they can trust their healthcare team.
Try the Patient-Centric Approach Today
If you want to revolutionize your healthcare practices, patient-centricity is the way to go. With its many benefits, both patients and medical professionals can reap the rewards.
Want more advice for your medical career? Take a look around our site for answers to all of your healthcare questions.